The Rutgers Skill Center

prove your skills as a customer service professional
Select a job role below to start your certification process. You will be automatically assigned all required tests:

Customer Service Job Skill Certifications
bullet Call Center Representative
bullet Call Center Supervisor
bullet Call Center Manager
bullet Customer Service Supervisor
bullet Customer Service Representative
bullet Customer Service Coordinator
bullet Customer Service Manager
bullet Essential Customer Service Skills
bullet Essential Entry-level Work Skills with Computer
bullet Essential Transferable Skills for Trades
bullet Essential Workplace Skills


photo of customer service person
Superior customer service is often cited as a key reason why customers remain loyal. Prove your ability to serve effectively on a company's front line and increase your chances of landing the job you want.

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